SANA App and Website Terms and Conditions

Last Updated: June 29, 2026
Welcome to The SANA Method Ltd. These Terms and Conditions ("Terms") govern your access to and use of the The SANA Method Ltd. mobile application, website, and related reward marketplace services (collectively, the "Service"), operated by The SANA Method Ltd. ("us", "we", or "our"). By downloading, registering, or using the Service, you agree to be bound legally by these Terms. If you do not agree to these Terms, please do not use the Service.

1. The SANA Service & Point Accrual
‍The Mechanism: SANA functions as an automatic rewards layer that converts your real physical activity and sleep milestones into proprietary SANA reward points.
‍Data Integration: To award points automatically, the Service requires integration with third-party data providers, wearables, and software tracking platforms (such as Apple Health, smartwatches, or fitness trackers). You explicitly grant SANA permission to access this verified activity data in accordance with our Privacy Policy.
‍Verification: SANA points are explicitly issued based on verified data received from integrations. We reserve the absolute right to audit, withhold, reverse, or cancel point allocations if we detect spoofed data, manual input tampering, system manipulation, or fraudulent device activity. SANA points hold no cash value, cannot be exchanged for fiat currency, and cannot be transferred between user accounts.2. Marketplace & Brand Partner RewardsTwo-Sided Marketplace: SANA provides a digital storefront showcasing third-party Brand Partners who offer vouchers, discounts, or exclusive promotional rates to SANA users in exchange for accrued points.
‍Third-Party Limitation: Vouchers and perks redeemed through the SANA storefront are fulfilled entirely by our independent Brand Partners. SANA is not a merchant of record, retailer, or manufacturer for these goods or services. We are not liable for fulfillment failures, defective products, or service discrepancies caused entirely by third-party brands.

3. User Accounts & Security
You must be at least 18 years old to create a SANA account.You agree to provide entirely accurate, current, and complete details during signup.You are fully responsible for safeguarding the credentials used to log into the SANA platform. Any suspicious activity on your profile must be reported to our support channels immediately.

4. Acceptable Use & Prohibitions
You agree not to use the Service to:Artificially inflate or simulate movement data (e.g., using machinery, bots, or unauthorized software scripts to fake steps, workouts, or sleep).Circumvent or attempt to manipulate the SANA storefront or points redemption matrix.Infringe upon SANA’s intellectual property, including our brand designs, font treatments, logos, application code, or proprietary copy.

5. Termination & Suspension
We reserve the right to suspend or terminate your account instantly, without prior notice, if we conclude (at our sole discretion) that you have breached these terms, committed fraud, or attempted to game the automatic tracking system. Upon termination, all unredeemed SANA points will be permanently forfeited.

6. Account Management
Logging Out and Cancelling Plan
‍Logging Out: Logging out of your SANA account simply terminates your current active session on your mobile device or web browser. Logging out does not impact your data history, active membership plan, profile details, or accrued SANA points. You can log back in at any time to resume using the Service.
‍Plan Cancellation & Permanent Closure: If you choose to cancel your active SANA membership plan or permanently close your account, all your accumulated SANA points will be immediately and permanently forfeited.

‍SANA points hold no cash value and cannot be transferred, frozen, or recovered once a plan is cancelled.If you decide to return to SANA in the future after cancelling your plan, you will not be able to reactivate your old profile. You will be required to sign up as an entirely new user, starting your points balance from zero.

Illustrative Materials: Any brand logos, product mockups, or sample rewards displayed on our marketing website or pre-launch materials are strictly for illustrative purposes to demonstrate app functionality. Their inclusion does not imply a current commercial partnership, sponsorship, or endorsement by those respective trademark owners. Official launch partners will be finalized and displayed inside the live application interface.

7. Limitation of Liability & Disclaimers
Fitness/Health Disclaimer: SANA is a motivational rewards platform, not a medical or health advisory service. Always consult a physician before beginning any strenuous workout or sleep routine.
‍Liability Cap: To the maximum extent permitted by applicable UK law, SANA and its founders shall not be held liable for any indirect, incidental, punitive, or consequential damages resulting from your usage of the app, data connection, or the redemption of partner rewards.

8. Changes to the Terms
We reserve the right to modify these Terms at any time. If modifications change your material consumer rights, we will notify you through the app interface or via email 30 days before the changes take effect.

9. Contact & Jurisdiction
These terms are governed by and construed in accordance with the laws of England and Wales. For any inquiries regarding these Terms or to report fraud, please contact our team.